wrote in message
news:fgg5039b4ug5jvrlt80v4vkg4lco7jps73@4ax.com...
>> If there are scattered problems with RR service, or with Time Warner
> cable, usually the help line has a message indicating what areas are
> affected and when they might be resolved.
Spent an hour on hold last night trying to access their service. All I got
was music and "please hold for the next available agent."
> Yes, this service -- RR plus digital cable is expensive.
>
> I have been pleased with Time Warner both in New York and now in
> California. But conditions can vary locally, as I said. I understand
> Time Warner acquired customers from two other providers, Adelphi
> and Comcast, and these folks have reported numerous problems
> in parts of California.
RR customer service here in Ohio is at best 80% of what it's predecessor
Adelphia provided.
--Bob--